Subramani, K., and G. Jenit Hanson. “Client Retention Strategy Analysis at Eagle-Hitech Softclou Pvt Ltd, Chennai”. Shanlax International Journal of Management, Vol. 13, no. S1-i1-May, May 2026, pp. 170-4, doi:10.34293/management.v13iS1-i1-May.10955.