Digital Payment A Way Forward for Urban Dwellers

  • A Gayathri PG Research Scholar, Department of Economics Bharathiar University, Coimbatore, Tamil Nadu, India
  • P Shanmugam Assistant Professor, Department of Economics, Bharathiar University, Tamil Nadu, India
Keywords: Digital Payment, Online Banks, Vendors, Cashless Transaction, Digital Wallet


A Digital payment, sometimes called an electronic payment is the transfer of value from one account to another using a digital medium. Digital payment has provided opportunity for India to empower its people and make them to use it and overcome the outdated banking system. Digital payments have changed people’s financial behaviour. Now days online becomes daily part of our lives, mainly because it is so convenient. It offers payments satisfaction, convenience, time savings, safety, availability of various vendors and services to the customer. Majority of the vendors prefer G-pay. Students and homemaker also using digital payment service. Applying frequencies and percentages this paper found that usage of online features of digital payments by the respondents and vendor preference on digital payment also offers that customer prefers to digital payment.

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