Factors Influencing Customer Satisfaction in E-Commerce Platforms

  • Aashin Reji Final Year Students, Department of Computer Applications, Bharata Mata College (Autonomous), Thrikkakara, Edappally, Kochi, Kerala
  • Adharsh K O Final Year Student, Department of Computer Applications, Bharata Mata College (Autonomous), Thrikkakara, Edappally, Kochi, Kerala
  • Adhwaith Krishna EC Final Year Student, Department of Computer Applications, Bharata Mata College (Autonomous), Thrikkakara, Edappally, Kochi, Kerala
  • Soumya Varghese Assistant Professor, Department of Computer Applications, Bharata Mata College (Autonomus), Thrikkakara, Edappally, Kochi, Kerala
DOI: https://doi.org/10.34293/sijash.v12iS1-June.9129
Keywords: Customer Satisfaction, E-commerce Platforms, Product Quality, Website Usability
Published
2025-06-10
Statistics
Abstract views: 0 times
PDF downloads: 0 times
Issue
Vol 12 No S1-June (2025)
Section
Articles

Copyright (c) 2025 Aashin Reji, Adharsh K O, Adhwaith Krishna EC, Soumya Varghese


Creative Commons License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.