A Study on Problems of Customers on Technology Services of Public and Private Sector Commercial Banks in Virudhunagar District

Abstract

A sound and effective banking system is the back bone of an economy. The economy of a country can function smoothly and without many hassles the banking system is not only flexible but also capable of meeting the new challenges posed by the technology and the other external as well as internal factors. The importance and role of information technology for achieving this objective cannot be undermined. The information technology has transformed the function of business across the world even it has a problems to customer like ATM, Internet Banking and Mobile Banking services. The researcher has taken 200 respondents as sample for the study. This research paper intends to analyze the problems of customers on technology services of public and private sector commercial banks in virudhunagar district.