Enhancing Efficiency of Hospitality and Tourism Sector with Artificial Intelligence

Abstract

In recent years, hospitality and tourism industry witnessed for dramatic changes like other industries and utilizing developing in technologies for improve their efficiency. This paper explore the way hospitality and tourism industry develop their efficiency and transforming their business style with help of artificial intelligence. Hospitality and tourism industry highly customer centric industry and personalization and customization of service played vital role. For this purpose data collection and analysis are crucial. Competition also very high and customer retention is very important to gain competitive advantage over its competitor. Customers are well aware about the industry and opportunities available for them to get better services available inindustry. For this purpose industries particularly Hospitality and tourism industry highly data depended and decisions regarding pricing and promotional activities are data driven. AI technologies, such as chat bots, recommendation systems, predictive analytics, and robotic automation, are reshaping how businesses interact with travelers and deliver personalized services. From virtual assistants providing real-time travel information to AI-driven platforms enabling dynamic pricing and resource management, the potential for innovation is vast.