Workforce Management Driven by AI: Its Impact on Employee Engagement

Abstract

Artificial Intelligence (AI) has revolutionized the way corporations work, as it enhances their effectiveness and efficiency in managing their workers, as well as their now making decisions. Although AI may accelerate processes, it still has a significant impact on employee engagement that is worth studying. This paper explores the connection between labor management based on AI and the engagement of employees with a focus on its advantage and limitation. Based on the survey analysis and statistical analysis, AI solutions implemented strategically can greatly enhance the level of employee engagement by cutting down workloads, allowing workplace flexibilities, and providing career development opportunities. A middle ground between AI and human is needed, however, as there is also the issue of a reduced human involvement and worries of job security. The authors discovered that employee engagement could be increased only through the implementation of an AI-based workforce management system, in which the management practices do not undermine humanism and the ethical considerations of AI policies.