A Study of User Perception towards Proposed Privatisation of Indian Railway

Manjula Bai; N M Gayathri

Manjula Bai Faculty Member, Department of Post Graduate Studies and Research in Commerce, Kuvempu University, Shankaragatta, Karnadaka, India
N M Gayathri Faculty Member, Department of Post Graduate Studies and Research in Commerce, Kuvempu University, Shankaragatta, Karnadaka, India

Abstract

This paper is designed to study the extent of knowledge about privatisation and to deal with such segment, to know the optimistic and pessimistic influence on railway passenger and perception of railway passenger about proposed privatisation of Indian Railway. From the study it was confirmed that people do, have the knowledge about the proposed privatisation, but they prefer many improvements after privatisation. Indian railway has to take more possible steps to enhance the level of awareness towards the passenger about the proposal of privatisation of Indian railway on the basis of the present study. A privatised management structure for Indian railway thus is best suited to optimise the objectives of both passenger and shareholders. If the privatisation is happened, it may bring about the fundamental change in the relationship between the management of railway and the government.