A Study on Students’ Perception Towards Implementation of TQM in the Higher Education Sector

Abstract

The quality excellence in the higher education sector is the need of the hour. The education commission reports and the measures taken by the Government had recommended the educational institutions to think about the quality & to assess themselves in the quality requirement. The role ofhigher education be it technical/non-technical has extended its responsibility to satisfy the industrial environment requirement apart from its traditional objective of achievement of academic excellence. The learning community is faced with the challenge of handling contemporary issues in the industry employed beyond academic achievement which is possible through implementation of TQM in the education sector. The educational sector is seen as an industry which will produce students absorbed in the labour market. The objective of the study is to assess the impact of TQM in the higher education sector and the practices that can be applied to achieve academic excellence.