Implementation of AI Technology in Banking Sector Based on Coimbatore City

T Maheswari; E Karthika; K.R. Anusrii

doi:10.34293/commerce.v11i1.5857

T Maheswari Assistant Professor, Department of Commerce Accounting & Taxation, Dr. N.G.P. Arts and Science College, Coimbatore, Tamil Nadu, India https://orcid.org/0000-0002-2017-5057
E Karthika Assistant Professor, Department of Commerce Accounting & Taxation, Dr.N.G.P. Arts and Science College, Coimbatore, Tamil Nadu, India
K.R. Anusrii Department of Commerce Accounting & Taxation, Dr. N.G.P. Arts and Science College, Coimbatore, Tamil Nadu, India

DOI: https://doi.org/10.34293/commerce.v11i1.5857

Keywords: Artificial Intelligence, Digital Banking, Block Chain, Internet of Things

Abstract

As the internet and early broadband emerged in the 1980s, digital networks connected shops with suppliers and customers, fueling a demand for the first online catalogues and inventory management systems. Early 2000s technological developments in broadband and e-commerce led to a situation that was somewhat reminiscent of the contemporary digital banking ecosystem. Through the following ten years, smart phones became widely available, paving the way for mobile payments outside of ATMs. If banks are to satisfy customer needs, they must continue to focus on creating digital technology that enables agility, scalability, and efficiency. Businesses’ capacity for creativity, adaptability, and variety may increase more than ever with the usage of artificial intelligence (AI). Numerous businesses are currently utilising AI to increase efficiency and competitiveness while quickening the digital revolution.