AI for Business Transformation: Exploring Innovations in Banking

  • S Radhai Research Scholar (FT), PG & Research Department of Commerce, Thiruvalluvar Government Arts College, Rasipuram, Namakkal
  • B Rajendran Associate Professor, PG & Research Department of Commerce, Thiruvalluvar Government Arts College, Rasipuram, Namakkal
Keywords: Artificial Intelligence, Banking Transformation, AI-powered Chatbots, Fraud Detection, Risk Management

Abstract

AI is changing financial services and the banking industry by automating tasks, making decisions based on data, and making the customer experience better. Some of the AI-driven innovations that are making banking more efficient, safe, and streamlined are chatbots, virtual helpers, robo-advisors, fraud detection algorithms, and blockchain integration. Risk management models powered by AI are very important for making sure that everyone follows the rules, finding fraud, and speeding up loan applications. Putting AI and blockchain technology together is also making financial deals more open and safer. Even though AI has many benefits, using it in banking raises worries about data privacy, following the rules, cybersecurity, and how it will change the work force. Hyper-personalization, quantum computing, and ethical AI frameworks will be at the center of future AI-driven banking to ensure responsible and sustainable growth as financial institutions deal with these problems. This piece talks about the main AI developments that are changing the banking industry, as well as the effects, problems, and new trends that are on the way. It shows how AI is carefully changing the business world.

Published
2025-04-02
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