Core Service Quality in Tourism in Ramnad District

Abstract

Tourism is the act of travel for leisure purposes and also refers to the provision of services in support of this act. It is a composition of activities, services and industries that deliver a travel experience, transportation, accommodation, eating, drinking, establishment, shops, entertainment, activity facilities and other hospitality services available for individual or groups travelling away from home. It also encompasses travel for
pleasure during holiday, health, business, trade, pilgrimage, social and educational purposes etc. Global experts have predicted that in the 21 century, the global economy will be driven by three major service industries viz., Technology, Telecommunication and Tourism. According to the experts, Tourism would capture the global market and become the largest industry in the world.