Refund and Cancellation Policy

Our motto is ‘Customer Comfort and Satisfaction.’ If our service is not satisfying our customer’s needs, we are ready to refund the amount. Before refund, we must check the genuine of the reason for your dissatisfaction. Before availing our services, we advise our customers, kindly clarifying your doubts over phone or email. Our Cancellation Policy and Refund Policy details are as follows:

CANCELLATION POLICY

• For cancellation purposes, send the details to our email id: editorsij@shanlaxjournals.in.
• The customer must give cancellation requests only who ordered the service.
• Cancellation request time does not exceed more than two working days after the dispatch time.
• After getting your details through our email ID, we will get back to you within two business days.

REFUND POLICY

If the customer is not completely satisfied with our product or service, we will refund the amount. We don’t entertain cash refund.

If payment is made by credit card, refunds will be issued to the original credit card provided at the time of purchase, and in case of payment gateway name, payments will be made to the same account initiated after 5 working days.