Emotional Intelligence and its Impact on Job Performance

Abstract

A change in the global economy has reshaped the modern-day work force; and has been labeled as working community. Within an organization, both men and women emotions play an important role in how an entire organization communicates within itself and to the outside world. But men and women are different. Our brains are wired differently, our hormones are different and our emotional needs are different. Emotional intelligence is the ability to identify and manage our own emotions and the emotions of others. This article aims at investigating the factors influencing emotional intelligence and its impact on job performance of the individuals.