A Study on Employees’ Satisfaction and Perception towards Work from Home During COVID-19

  • Antima Bansal Research Scholar, Symbiosis Centre for Management and Human Resource Development (SCMHRD), Symbiosis International (Deemed University), India
  • K Rajagopal Research Scholar, Symbiosis Centre for Management and Human Resource Development (SCMHRD), Symbiosis International (Deemed University), India
Keywords: Employees satisfaction, Employee perception, Work from home, Factor Influencing

Abstract

Job satisfaction of employee is one of the most important factors when it comes to organization growth. The research on topic “Jobs satisfaction” is being conducted by several researchers and the factors that influence the job satisfaction is researched and reviewed over varied dimensions. One of the recent and contemporary approach is to explore the impact of work from home option (during this COVID-19 pandemic situation) on the job satisfaction of the employees. Due to COVID-19 whole world has already seen unexpected shift of the work place and work force from offices to home in almost all sectors. This also raised many questions around, whether the factors which were influencing the Job satisfaction factors earlier at workplace will hold good for Work from Home (WFH) facility. Main purpose of this study is to find out different influencing factor for employees to get satisfied while working from home. The present study has adopted the descriptive research design to make an analysis of those factors which effects employee’s satisfaction specifically while they are in the work from home option mode. The selected area for the study is Pune City. Both primary and secondary data is used for the study. Questionnaire will be framed for the collection of primary data. The Sampling Size for the study is 120 respondents who are working professionals selected using convenient sampling procedure across the business sectors. Appropriate statistical tools and techniques will be used for data analysis. The result of the study shows that the majority of employee were dissatisfied when they are working from home during the pandemic. There are certain critical factors like constant work pressure, prolonged working hours, very few options for interaction with the colleagues and peers, doing repetitive jobs without any break, and pressure from the domestic end in terms of family expectations and family commitments are causing utmost dissatisfaction when the employees are made to work fromhome.

Published
2021-02-26
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