Transforming Management Decision - Making: Role of ChatGPT

  • P. Nivetha Assistant Professor, School of Management Studies, Sathyabama Institute of Science and Technology, Chennai, Tamil Nadu, India
  • S. Prasanth Assistant Professor, Jamal Institute of Management, Tiruchirappalli, Tamil Nadu, India
Keywords: ChatGPT, Artificial Intelligence, Management Decision-Making, Organizational Governance, Decision Support Systems, Strategic Foresight, AI Ethics, Collaborative Decision-Making


This study explores how ChatGPT, an advanced artificial intelligence language model, has revolutionized management decision-making processes and clarifies how it will influence corporate governance going forward. This study investigates how ChatGPT improves decisionmaking efficiency, accuracy, and strategic foresight through an analysis of current trends and breakthroughs in AI technology, supported by empirical data from real-world applications. It also explores the dynamic interaction between AI algorithms and human expertise, emphasizing the collaborative potential of decision-making frameworks. The examination addresses organizational, ethical, and legal issues in addition to highlighting the advantages and difficulties of using ChatGPT into managerial practices. This study adds to a more nuanced knowledge of ChatGPT’s impact on managerial decision-making and offers practical advice to companies looking to successfully use AI to navigate the challenges of the future.

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