A Study on Attitude of Customers Towards Indian Retail Outlets

  • J. Duraichamy Assistant Professor, Department of Commerce & Research Centre, Sourashtra College, Madurai
  • K.R. Srinivasan Assistant Professor & Head Department of Economics, Sourashtra College, Madurai
Keywords: FDI, Retail Industry, Behavioural Intention, Attitude, Change of Taste, Needs and Organized, Unorganized Retail Sectors

Abstract

Changing attitudes is commonly extremely troublesome, especially when consumers speculate that the advertiser has a self-serving plan in bringing about this change (e.g., to get the consumer to purchase more or to switch brands). One methodology is to attempt to change influence, which could possibly include getting consumers to change their convictions. One technique utilizes the methodology of old style molding attempt to "pair" the product with a loved upgrade. For instance, we "pair" a vehicle with a delightful lady. Then again, we can attempt to get individuals to like the promotion and expectation that this preferring will "overflow" into the acquisition of a product. For instance, the Pillsbury Doughboy doesn't generally stress the movement of much data to the consumer; rather, it attempts to make a warm, fluffy picture. In spite of the fact that Energizer Bunny promotions attempt to get individuals to accept that their batteries last more, the primary accentuation is on the affable rabbit. At long last, products which are better known, through the simple introduction impact, will in general be better enjoyed - that is, the more a product is publicized and found in stores, the more it will by and large be preferred, regardless of whether consumers to don't build up a particular convictions about the product. Consumer attitudes are a composite of a consumer's (1) convictions about, (2) sentiments about, (3) and social aims toward some article inside the setting of showcasing, generally a brand or retail store. These parts are seen together since they are profoundly associated and together speak to powers that impact how the consumer will respond to the item. Hence, the present study has been focused to highlight the attitude of customers towards Indian retail outlets and the study is theoretical secondary information based.

Published
2017-01-25
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