Fintech in Tourism Focuses on Facilitating Frictionless Payments for Travel

  • S Sundararajan Teaching Assistant, Alagappa Institute of Skill Development, Alagappa University, Karaikudi
  • S Rajamohan Director of Professional Courses (MBA & MCA), Fathima College (Autonomous), Maryland, Madurai
Keywords: Financial Inclusion, Digital Meanscross-Border Travel, Trade Openness, Budgetary Investment

Abstract

Digital payments are altering the way businesses manage business travel. It’s no longer necessary to carry cash or wait for expense reimbursements. Employees can pay for flights, hotels, and meals with a few simple clicks, making travel easier and more efficient. This transition to electronic payments is about more than just convenience; it is changing how businesses manage travel, save money, and keep customers happy. Any payment made electronically is referred to as a digital payment. This includes credit and debit cards, mobile payments, and virtual cards. Instead of using cash or checks, online payments enable travelers to pay instantly via secure online platforms. Employees can book and pay for business travel expenses quickly and easily, eliminating the need to carry large sums of money or deal with paperwork. In the context of the digital economy and cultural integration, this paper examines the theoretical and practical effects of digital inclusive finance on cross-border tourism revenue. Cross-border tourism revenue is greatly increased by digital inclusive finance, and this effect holds true even after a number of sensitivity tests. Mechanism analysis shows that by promoting the creation of new digital infrastructure and boosting the effectiveness of information exchange, digital inclusive finance enhances the cross-border travel experience. Additionally, the moderating effect analysis demonstrates that while fiscal investment lessens the beneficial effects of digital inclusive finance, trade openness increases them. In recent decades, the development of the tourism business has been significantly impacted by technology. A key area of technological innovation is the cashless payment system. Cashless payment systems have been proposed as a way to improve tourism experiences and provide market places a competitive edge. In the tourism industry, governments are currently aggressively pushing for a cashless society. It is still uncommon to find research on travelers’ acceptance of cashless payment methods in travel destinations.

Published
2026-02-12
How to Cite
Sundararajan, S., & Rajamohan, S. (2026). Fintech in Tourism Focuses on Facilitating Frictionless Payments for Travel. Shanlax International Journal of Management, 13(S1-i2-Feb), 29-35. https://doi.org/10.34293/management.v13iS1-i2-Feb.10382