Performance Evaluation of SigniTeq Services Private Limited, Thiruvanthapuram

Abstract

This study examines client project performance at Signiteq Services Private Limited using business analytics. It aims to evaluate key factors such as cost efficiency, time management, resource utilization, quality, and client satisfaction. Using a descriptive research design, data were collected from employees and company records and analyzed through basic statistical tools. The findings show that business analytics improves project monitoring, decision-making, scheduling, and resource use, leading to higher client satisfaction, although challenges like limited expertise and data delays exist. Overall, the study concludes that adopting business analytics enhances project performance through better planning, control, and continuous evaluation.