Human Resources in Changing Environment

Abstract

Globalization, heightened competition, and increased information flow, alongside rising customer awareness, have driven significant changes in human resource management (HRM). This study aims to evaluate HR’s role in facilitating organizational change, exploring the interplay between change management and HR practices. The research seeks to propose a framework highlighting this interrelationship by identifying the functions and roles of HR and examining their interconnectedness. Data for this study is collected through semi-structured interviews to achieve these objectives. Human Resource Management in service and government organizations faces immense pressure to adapt to these changes. Change is an unavoidable aspect of modern business, necessitating a corresponding evolution in HRM practices. The role of HRM has transformed to meet environmental shifts, demanding a proactive approach to managing change within organizations. This study underscores the necessity of HR’s involvement in change processes, emphasizing the strategic integration of HR functions to support organizational transformation. Through semi-structured interviews, the study captures diverse perspectives on how HR roles and practices have adapted to meet the challenges posed by a dynamic business environment. The findings reveal that HR’s responsibilities extend beyond traditional functions, encompassing strategic participation in guiding organizational change. By fostering a deeper understanding of the symbiotic relationship between change management and HR practices, this research provides valuable insights for organizations seeking to navigate the complexities of modern business landscapes. In summary, this study highlights the evolving role of HR in driving organizational change, proposing a framework that elucidates the interconnection between HR functions and change management.