A Study on the Awareness of Workplace Emotional Intelligence in the Corporate Sector

Abstract

Workplace Emotional Intelligence is a critical and essential skill in any sector especially the corporate sector. Organizations are recognizing the importance of fostering EI among their workforce, as it leads to more productive, harmonious and successful workplace. Workplace Emotional Intelligence (EI) has emerged as a critical factor in the success of employees and organizations. The purpose of the study is to examine the awareness of workplace emotional intelligence among employees in the corporate sector. Workplace Emotional Intelligence is the ability to find, understand, and manage one’s own emotions and those of others in the workplace. It encompasses a wide range of skills, including empathy, self-regulation, social awareness, leadership, conflict resolution and stress management. The importance of emotional intelligence has notably reached a majority of the employees. They do realize that emotional intelligence skills in the workplace affect job performance and effective leadership. Employees are able to self - regulate their emotions when facilitates conflict resolution. The employees’ ability to exhibit self-awareness and sensitivity shows an inclination towards fostering positive workplace relationships, building rapport and maintaining personal friendships among colleagues. The consistently shows that high levels of EI lead to improved communication and leadership effectiveness. The findings of this study provide insights on how emotionally intelligent individuals are to an organization’s success.