A Study on Analysing CMRL Tickets System

  • S.P. Santhosh II MBA, School of Management Dwaraka Doss Goverdhan Doss Vaishnav College, Chennai, Tamil Nadu
Keywords: CMRL (Chennai Metro Rail Limited), Ticketing System, Analysis, Study, Efficiency, Customer Satisfaction, Data Analysis, User Experience, Operational Effectiveness, Metro Transportation, Commuter Behavior, Passenger Flow, Ticket Sales, Revenue Optimization, Service Improvement

Abstract

An important part of our daily lives is transportation. The purpose of this article is to create an online payment transaction process in place of a manual one. By using e-ticketing, we can lessen the burden that comes with carrying tickets for travellers. Metro cards cut down on the amount of time needed for manual ticket creation, but commuters need to make sure they have their card with them at all times. The commuters can control reservation and cancelation with our system.

Published
2024-03-22
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How to Cite
Santhosh, S. (2024). A Study on Analysing CMRL Tickets System. Shanlax International Journal of Management, 11(S1-Mar), 172-178. https://doi.org/10.34293/management.v11iS1-Mar.8104
Section
Articles