Total Quality Management in Education: Prospects, Issues and Challenges

Abstract

The quality of education is becoming increasingly important for those who are involved in it either directly or indirectly, and for those who use its services. Access to education and quality education are to be regarded as mutually dependent and indivisible needs and rights. This is primarily achieved by developing creativity, civic and democratic values, as well as by knowledge, abilities and skills needed for everyday and professional life. On the other hand, for the last few years, TQM has been applied in the education industry and most of the applications have been in the administrative side of the institutions, but presently some schools have applied TQM to their curriculum development. Quality management in education plays a vital role in achieving quality goals through planning, monitoring, assuring and improving quality too. Involving all members of the organization makes total quality control better(Total Quality Management, TQM). Efficient Total quality management system in organization can facilitate a challenge in world market and realize target and mission in education of young generation. TQM also upgrades management quality and quality of work in educational institutions in general. Having this as the backdrop, the present paper focuses on the prospects, issues and challenges pertaining to Total Quality Management in Education.